NGO Beneficiary Management System

App Changes Beneficiary Management from Dated to Data-driven

NOMI Network is an international NGO that works to protect and empower vulnerable women in India and Cambodia. NOMI creates safe employment opportunities within an ethical fashion industry for survivors and woman at risk of human trafficking. NOMI exists so that girls will be able to confidently say, “NOMI, know my story, know my success.”  

With an increasing number of beneficiaries, NOMI needed a more sophisticated and systematic way of tracking the impact of the work they do. With Web Essentials support, NOMI was able to move from beneficiary tracking in multiple Google and Excel sheets to a strategic beneficiary management system that standardizes data, records KPIs and generates reports that are vital for the continued success of the organization.

ClientNOMI Network
ServiceWeb App Development
Business Innovation via Digitalization
Timeframe2 sprints
TechnologyLaravel, React, Material-UI
UserField workers and head office staff

Business Benefits

Digital Tool to Support Strategic Initiatives 

NOMI Network can now create, manage and track KPIs for beneficiaries, regional offices, headquarters, and donors in one platform

Increased Efficiency through Digitalization

Moving from a spreadsheet and paper-based system to a digital dashboard allows NOMI to save a large amount of time, track changes in profiles and minimize errors

Fast Metrics for
Decision Making

The beneficiary management system returns search results for a variety of metrics including name, location, and the relationship of beneficiary

Sustainable Development Goals Addressed

gender equality sdg
decent work economic growth sdg
reduced inequalities sdg

Find out more about the United Nations 17 Sustainable Development Goals (SDGs) here.

The Challenge

    • Create a dynamic beneficiary database to support more than 3000 beneficiaries
    • Allow forms and data points to change constantly, for continual updates and growth
    • Improve and highlight opportunities to improve data information via a custom, interactive dashboard
    • Provide high performance
    • Maintain a high level of consistency in data accuracy
    • Aggregate data to consolidate information across projects 
    • Reduce the current time needed to create reports 
    NOMI Beneficiary System on desktop view

    After years of managing our data in Excel, Web Essentials was finally able to help us to convert all the data into a simple and easy-to-use platform that allows our staff to continue to track the progress of our beneficiaries and increase our efficiency in entering new ones which helps me to make an informed decision about projects. I also appreciated Web Essentials' ability to listen and understand our needs and offer solutions that fit our budget. 

    Supei Liu
    Co-founder of Nomi Network


      Clean and Consistent Beneficiary Tracking

      • Beneficiaries of NOMI tend to stay with the program for many years. NOMI can now track progress and impact as individual beneficiaries grow within the program
      • User account management means different users can access, maintain and develop the imported data
      • We analyzed their current spreadsheets and provided guidelines and a list structure for NOMI to clean up their records
      • The new tool sets a high standard for beneficiary data collection at NOMI Network


      Static Forms are a Thing of the Past

      • The new data entry forms use drop downs and smart logic to ensure data accuracy
      • Form search functionality makes it easy to find, edit and attach additional information on each beneficiary or location
      • The form contains crucial questions that must be filled out to have a complete profile, reducing data gaps
      • The dynamic structure for storing information has opportunity for future customization


      Valuable Tool for Any NGO

      • Baseline beneficiary management system built with scalability in mind from the beginning
      • Potential for other NGOs in Cambodia and abroad to adopt and benefit from this product designed specifically for their industry
      Tablet view of NOMI Beneficiary System

      Field workers can update, search and generate reports from the database

      NOMI was one of the most interesting projects I have worked on so far. It was a fun challenge to translate the concepts into a real product, that will help make a difference to thousands of Cambodian women. I am excited about the future of this tool.

      Sak Sothea
      Junior Web Developer, Web Essentials